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As an Employer, I am sure
that you are aware that on 1st October 2004 the final
part of the Disability Discrimination Act came into effect.
These new measures ensure that all people have fair and
equal access to all services. Some examples could be
ramps or lifts to allow access for wheelchair users or
the less mobile, Braille or audio documentation for people
who are visually impaired, or the presence of a sign
language interpreter for people who use sign language
as their 1st language.
There are 9 million D/deaf and Hard of Hearing people
in the UK, with distinct differences in the way that
they wish to communicate. It is worth noting that approx
80,000 people use sign language as their 1st language.
All business’ should consider the implications
and value of training and investing in their staff as
part of the recommended “reasonable adjustments” that
are required to be made. Communication between Hearing & Deaf people is not
always straightforward. Quite often the response of a
hearing person is to either talk more loudly or over
emphasise lip pattern, which, in fact, causes more difficulty.
However, the ability & awareness of how to communicate “clearly” can
solve many day to day issues and stop feelings panic,
or of embarrassment for both parties concerned. How CHIIC can support you We are qualified trainers, assessor & consultant,
registered with CACDP (Council for the Advancement
of Communication with Deaf People) and are able to deliver
training to staff that come into contact with customers,
whether face to face or via telecommunications. We offer a wide range of training courses which can
be “Tailor Made” specifically for the needs
of your organisation, designed to be delivered “In-House” if
your premises has suitable training room, alternatively,
staff can attend the external courses on an individual
basis.
Consultancy Service Cost: £75 per hour (plus Travel & Subsistance if necessary) – fees accrued for the
1st hour will be deducted from any course booked.
We are able to offer a comprehensive consultancy programme
to organisations to ensure compliance under the Disability
Discrimination Act, including queries on existing or
potential staff with disabilities, or service user access.
Should you have any questions, we will be happy to arrange
an appointment. Contact CHIIC
Bespoke courses If you do not see a course that is suitable for you,
we are happy to discuss any combination of courses that
can be adapted for your specific business environment,
i.e. tailor made courses .
We are able to provide “In-House” training, alternatively employees
can
attend
one of the courses for individuals. Please don't
hesitate to contact
us to discuss your individual requirements.
Courses Disability Discrimination Act: Employment & Education Cost: please contact for detailed information
Length: ½ Day
This course is designed to ensure that all Employers,
Training Providers, Education Establishments, Voluntary
organisations & their employees are fully aware of
their responsibilities under the Act. Alleviating any
doubts, worries and possible discrimination from happening
in the above environments, or to existing or potential
employees, customers or service users. Contact
CHIIC ************ Deaf & DeafBlind Awareness
Communicating with Deaf & DeafBlind People
Cost: please contact for detailed information
Length 2 Days
These courses are designed to enable participants to be more effective in communication
when coming into contact with D/deaf & DeafBlind people through both their work and social
lives. They will be taught coping strategies, as well as being given an understanding
of why different people have different communication needs.
** A short CACDP recognised examination is available at the end of this course,
which we are happy to arrange. Contact CHIIC
************ Minicom Training Cost: please contact for detailed information
Length ½ Day
The aim of this course is to enable participants to
make & receive calls with confidence, ensuring
a better understanding of the way that Deaf people
may “write” in their telecommunication.
It can be added to the “communication tactics” course. Contact
CHIIC
************ Introduction to Sign Language Cost: please contact for detailed information
Length 1 Days
This course is designed to give people an insight into
British Sign Language. It is also a session to establish
the suitability of students to go on to learn sign language,
at the Level 1 stage. It is designed to be delivered
on site, and will allow the student to conduct a “pleasantries” conversation
on completion.
A 1 day short version of this course is available. Please
ask for more details. Contact
CHIIC
************ British Sign Language CACDP Level 1: Intensive Training
Course
Cost: please contact for detailed information
Length 10 Days
CACDP recommend that this course has 60 contact/teaching
hours. Homework will be issued to reinforce learning
in the “non-contact” hours. This is the first
level of sign language, and will allow the student to
conduct a basic conversation with a deaf person. On completion,
the student will be able to carry on to Level 2 in Sign
Language. A maximum of 12 students will be accepted onto
the course to allow quality tutoring to all students. Contact
CHIIC ************ British Sign Language CACDP Level 2: Intensive Training
Course Cost: please contact for detailed information
Length 24 Days
CACDP recommend that this course has 90 contact/teaching
hours, and 30 hours homework. Exercises will be given
to do out of the classroom environment, as well as other
extra curricular activities i.e. outings etc. Structured
1 to 1 tutorials will be given during the course. Students
will be encouraged to sign at all times, including lunch
and coffee/tea breaks, as total immersion in the language
will improve language development. A maximum of 12 students
will be accepted onto the course to allow quality tutoring
to all students. Contact CHIIC ************
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