As an Employer, I am sure that you are aware that on 1st October 2004 the final part of the Disability Discrimination Act came into effect. These new measures ensure that all people have fair and equal access to all services. Some examples could be ramps or lifts to allow access for wheelchair users or the less mobile, Braille or audio documentation for people who are visually impaired, or the presence of a sign language interpreter for people who use sign language as their 1st language.

Deaf/Deafblind & Disability Awareness Courses

With the New Equality Act 2010 now being enforced, and with significant changes having been made to Disability Discrimination, your company cannot afford to miss out on up to date training. We are a Deaf & Disability Training and Consultancy Centre based in Wales. We can support you to meet your training needs in order for you and your staff to be fully compliant under the new legislation. We are able to devise bespoke courses which will be relevant to your individual company business.

In 2010 Charles Hampton II (Partner in Company), won Signatures “Wales Teacher of the Year” Award, and has been shortlisted for the “National Teacher of the Year”, which will be announced in November 2010.In 2010 our Student was nominated for “Wales Learner of the Year” at the same awards.In 2009 our Student won “Wales Learner of the Year” award. We offer training which is Nationally Recognised and Certificated in Deaf & DeafBlind Awareness, Introduction to British Sign Language Courses, plus other courses depending on your business need.

Ask yourself the following questions:

Does your company like to stay ahead of current recommendations? Then we have refresher courses available with all relevant up to date information.

Does your company need to deliver training to draw level with other companies? We have short courses available to ensure your staff are fully aware, thus ensuring no action is taken against you under the new Equality Act now in force.

Not sure what you need? We offer a compliance consultancy service, where we will audit and deliver a written report of recommendations specifically for your company. We will work with you to create a bespoke package for your business.

There are 9 million D/deaf and Hard of Hearing people in the UK, with distinct differences in the way that they wish to communicate. It is worth noting that approx 80,000 people use sign language as their 1st language. All business’ should consider the implications and value of training and investing in their staff as part of the recommended “reasonable adjustments” that are required to be made.

Communication between Hearing & Deaf people is not always straightforward. Quite often the response of a hearing person is to either talk more loudly or over emphasise lip pattern, which, in fact, causes more difficulty. However, the ability & awareness of how to communicate “clearly” can solve many day to day issues and stop feelings panic, or of embarrassment for both parties concerned.

How CHIIC can support you

We are qualified trainers, assessor & consultant, registered with "Signature" formally known as CACDP (Council for the Advancement of Communication with Deaf People) and are able to deliver training to staff that come into contact with customers, whether face to face or via telecommunications.

We offer a wide range of training courses which can be “Tailor Made” specifically for the needs of your organisation, designed to be delivered “In-House” if your premises has suitable training room, alternatively, staff can attend the external courses on an individual basis.

Please read our cancellation policy at the end of this page

Consultancy Service

Cost: £75 per hour (plus Travel & Subsistance if necessary) – fees accrued for the 1st hour will be deducted from any course booked.

We are able to offer a comprehensive consultancy programme to organisations to ensure compliance under the Disability Discrimination Act, including queries on existing or potential staff with disabilities, or service user access. Should you have any questions, we will be happy to arrange an appointment. Contact CHIIC

Bespoke courses

If you do not see a course that is suitable for you, we are happy to discuss any combination of courses that can be adapted for your specific business environment, i.e. tailor made courses . We are able to provide “In-House” training, alternatively employees can attend one of the courses for individuals. Please don't hesitate to contact us to discuss your individual requirements.